Privacy Policy


Last updated: April 2, 2026

This Privacy Policy describes how Androf (“Androf,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use https://androf.shop (the “Site”), contact us, place an order, create an account, subscribe to marketing communications, or otherwise interact with us.

By accessing or using our Site, you acknowledge that your information will be handled as described in this Privacy Policy.

1. Who We Are

Androf operates the website https://androf.shop.
If you have questions about this Privacy Policy or your personal information, you may contact us at:

Email: info@androf.ca

2. Information We Collect

We may collect the following categories of information:

A. Information you provide directly
We may collect information you provide when you:
- place an order;
- create an account;
- contact us by email, chat, or contact form;
- subscribe to newsletters or marketing messages;
- leave a review, comment, or other user-generated content;
- request customer support or warranty assistance.

This information may include:
- name;
- billing address;
- shipping address;
- email address;
- phone number;
- account login details;
- order details;
- communication content;
- any other information you choose to provide.

B. Payment and transaction information
When you make a purchase, payment-related information is processed by our payment service providers and checkout partners. We receive order and transaction details needed to process your purchase, provide support, prevent fraud, and maintain records.

C. Information collected automatically
When you visit the Site, we and our service providers may automatically collect certain technical and usage information, including:
- IP address;
- browser type and version;
- device type;
- operating system;
- language preferences;
- referring pages;
- pages viewed;
- dates and times of visits;
- clicks, scrolling, and interactions;
- approximate location derived from IP address;
- cookie identifiers and similar technologies.

D. Information from third parties
We may receive information from third parties such as:
- e-commerce platform providers;
- payment processors;
- shipping and logistics providers;
- fraud-prevention and security providers;
- analytics providers;
- advertising and remarketing partners;
- social media platforms, if you interact with our content or ads on those platforms.

3. How We Use Personal Information

We may use personal information for the following purposes:
- to operate, maintain, and improve the Site;
- to process orders, payments, shipping, returns, refunds, and customer service requests;
- to communicate with you about your orders, account, or inquiries;
- to personalize your shopping experience;
- to send newsletters, promotional emails, and marketing communications, where permitted by law;
- to measure traffic, engagement, and performance;
- to detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized activity;
- to comply with legal, tax, accounting, and regulatory obligations;
- to protect our rights, property, customers, and business;
- to display advertising and measure ad performance, where applicable and permitted by law.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, scripts, local storage, and similar technologies to operate our Site and improve user experience.

These technologies may be used for:
- essential site functionality;
- security and fraud prevention;
- remembering preferences;
- shopping cart and checkout functionality;
- analytics and performance measurement;
- advertising, remarketing, and ad measurement.

Some cookies are necessary for the Site to function properly. Other cookies, such as analytics and advertising cookies, may be optional depending on your location and applicable law. Where required by law, we will request your consent before using non-essential cookies or similar technologies.

You can usually manage cookies through your browser settings. Blocking certain cookies may affect site functionality.

5. Advertising, Analytics, and Third-Party Technologies

We may work with third-party advertising, analytics, and measurement partners. These partners may use cookies and similar technologies to collect information about your visits to this and other websites in order to provide analytics, measure campaign effectiveness, and show ads that may be more relevant to your interests.

Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this Site or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on your visit to our Site and/or other sites on the Internet.

Depending on your location and the settings on our Site, advertising shown to you may be personalized or non-personalized. Even non-personalized ads may use cookies or similar technologies for purposes such as frequency capping, aggregated reporting, and fraud prevention, where permitted by law.

6. Your Advertising and Cookie Choices

You may have the following choices:
- You can control cookies through your browser settings.
- Where available, you can manage your cookie preferences through our consent or cookie settings tool.
- You may opt out of personalized advertising from Google by visiting Google Ads Settings.
- You may also opt out of certain third-party personalized advertising programs by visiting www.aboutads.info or similar industry opt-out tools available in your region.
- You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Please note that opting out of personalized advertising does not mean you will stop seeing ads; it means the ads may be less relevant to your interests.

7. How We Share Personal Information

We may disclose personal information to the following categories of recipients when necessary for the purposes described in this Privacy Policy:
- e-commerce and website hosting providers;
- payment processors and checkout providers;
- shipping, logistics, and fulfillment partners;
- customer service and communications providers;
- analytics, security, and fraud-prevention providers;
- advertising, remarketing, and measurement partners;
- professional advisers, such as legal, accounting, or insurance advisers;
- government authorities, regulators, courts, or law enforcement where required by law or to protect our rights.

We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, sale of assets, or corporate reorganization.

8. International Transfers

Because we serve customers in many countries and use service providers that may operate in different jurisdictions, your personal information may be collected, processed, stored, or accessed in Canada, the United States, and other countries where we or our service providers operate.

These countries may have privacy laws that differ from those in your country of residence. Where required by applicable law, we take reasonable steps to protect personal information during international transfers.

9. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide products and services;
- maintain business and tax records;
- resolve disputes;
- enforce our agreements;
- comply with legal obligations;
- detect and prevent fraud and abuse.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights:
- the right to know whether we process your personal information;
- the right to access personal information we hold about you;
- the right to request correction of inaccurate or incomplete information;
- the right to request deletion of personal information, subject to legal exceptions;
- the right to withdraw consent where processing is based on consent;
- the right to object to certain processing, including certain direct marketing uses;
- the right to request restriction of processing in some circumstances;
- the right to data portability in some circumstances;
- the right to file a complaint with a privacy regulator or supervisory authority.

To exercise any of these rights, contact us at info@androf.ca. We may need to verify your identity before responding to your request. We will respond within the time required by applicable law.

12. Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you promotional messages about products, offers, updates, or content we think may interest you. You can opt out at any time by clicking the unsubscribe link in the email or by contacting us.

We may still send non-promotional communications related to orders, transactions, service updates, or legal notices.

13. Children’s Privacy

Our Site is not directed to children, and we do not knowingly collect personal information directly from children under the age required by applicable law in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

14. Third-Party Links and Services

Our Site may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make changes, we will post the revised version on this page and update the “Last updated” date above. Your continued use of the Site after any update means you acknowledge the updated Privacy Policy.

16. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:

Androf
Website: https://androf.shop
Email: info@androf.ca