Last updated: April 2, 2026

OVERVIEW

This website is operated by Androf. Throughout the site, the terms “Androf”, “we”, “us”, and “our” refer to Androf. Androf offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink, including our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on the Site. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features, tools, or services added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, territory, or country of residence, or that you are the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including copyright, trademark, privacy, consumer protection, export, or safety laws.

You must not transmit any worms, viruses, malicious code, or any destructive technology.

A breach or violation of any of these Terms may result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, refuse or cancel any order, limit quantities, or restrict access to the Service at any time for legitimate business, legal, fraud-prevention, inventory, shipping, pricing, safety, or compliance reasons.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is processed securely through our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, current, or free from errors. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information except as required by applicable law.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Service, any product, or any content thereof without notice at any time, subject to applicable law.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, except where liability cannot be excluded under applicable law.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. Some products may have limited quantities and may be subject to return, exchange, or cancellation only according to our Refund Policy, Return Policy, or other posted policies.

We make reasonable efforts to display as accurately as possible the colors, textures, finishes, dimensions, images, and details of our products. However, we cannot guarantee that your device or monitor will display any color, finish, or detail accurately. Minor differences in appearance, shade, grain, texture, stitching, dimensions, packaging, or finish may occur.

Certain products may require careful assembly, proper anchoring, periodic inspection, weight-limit compliance, electrical compatibility, or other safety precautions. Product pages, packaging, manuals, labels, and customer support communications may include important warnings and usage limitations that form part of the product information.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, where permitted by law. We may exercise this right on a case-by-case basis.

All descriptions of products, pricing, availability, and specifications are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet every expectation, or that any errors in the Service will be corrected.

SECTION 6 - ORDERS, BILLING, AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, per payment method, or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate account and purchase information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping details, billing details, and payment information, so that we can complete your transactions and contact you as needed.

You are responsible for ensuring that the shipping address and contact details you provide are accurate and complete. We are not responsible for delivery issues, delays, failed deliveries, losses, or additional costs caused by inaccurate, incomplete, or outdated customer information.

We may reject orders that appear to be fraudulent, abusive, unauthorized, or intended for resale in violation of these Terms.

SECTION 7 - SHIPPING, DELIVERY, AND FULFILLMENT

Shipping times provided on our website, in product pages, at checkout, in email communications, or by customer service are estimates only unless otherwise expressly stated in writing.

Actual delivery times may vary depending on product availability, production timelines, order volume, destination country, customs clearance, inspections, carrier delays, weather events, labor disruptions, holidays, port congestion, supply chain interruptions, and other circumstances beyond our reasonable control.

We may use third-party suppliers, manufacturers, fulfillment providers, freight forwarders, warehouses, and shipping carriers to prepare, process, or deliver your order.

If a shipment is delayed due to customs clearance, inspections, carrier issues, port congestion, or events outside our control, such delays shall not automatically constitute a breach of these Terms.

If delivery is attempted and refused, missed, unclaimed, or impossible due to incorrect customer information, lack of cooperation, failure to schedule or accept delivery, or failure to pay required local fees, we reserve the right to charge additional shipping, storage, return, redelivery, or handling fees where permitted by law.

Risk of loss and title for products pass to you upon delivery to the shipping address provided by you or, where applicable, upon delivery in accordance with the carrier’s confirmed delivery process, subject to applicable consumer protection laws.

SECTION 8 - INTERNATIONAL ORDERS, DUTIES, AND IMPORT TAXES

We may sell and ship products internationally. If you place an international order, you acknowledge that your shipment may be subject to customs inspections, import duties, taxes, brokerage fees, VAT, GST, HST, local handling fees, or other charges imposed by your country, customs authority, or carrier.

Unless expressly stated otherwise on the website or at checkout, such import duties, taxes, and local fees are the customer’s responsibility.

We are not responsible for delays, losses, seizures, or additional charges resulting from customs procedures, import requirements, local compliance rules, or failure by the customer to provide required information or documentation.

It is your responsibility to ensure that the product can be lawfully imported into your country and that you comply with local laws and regulations.

SECTION 9 - RETURNS, REFUNDS, EXCHANGES, AND CANCELLATIONS

Returns, refunds, exchanges, cancellations, and related conditions are governed by our Refund Policy, Return Policy, Shipping Policy, and any other policy posted on the Site, which are incorporated into these Terms by reference.

We reserve the right to refuse returns, cancellations, or exchanges that do not comply with our posted policies, except where prohibited by applicable law.

If an order has already been processed, prepared, produced, packed, shipped, or specially arranged, cancellation may not be possible or may be subject to fees, except where otherwise required by law.

Nothing in these Terms limits any non-waivable consumer rights that apply under the laws of your jurisdiction, including any mandatory cancellation, refund, chargeback, legal warranty, or consumer protection rights.

SECTION 10 - THIRD-PARTY SOURCING, MANUFACTURING, AND FULFILLMENT

Certain products sold through the Site may be manufactured, assembled, sourced, or fulfilled by third-party manufacturers, suppliers, sourcing partners, freight forwarders, logistics providers, or other business partners located in Canada, China, or other jurisdictions.

Product pages, packaging, manuals, labels, tracking information, and support communications may contain information provided by such third-party partners.

Androf may rely on information, specifications, certifications, instructions, or documentation provided by such third-party partners. However, nothing in these Terms excludes any rights or remedies that cannot be excluded under applicable law.

SECTION 11 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 12 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, policies, or practices, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

Please review carefully the third party’s policies and practices before engaging in any transaction.

SECTION 13 - USER COMMENTS, FEEDBACK, REVIEWS, AND SUBMISSIONS

If you send us submissions, ideas, suggestions, proposals, reviews, comments, photos, videos, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, display, reproduce, and otherwise use them in any medium for business, promotional, operational, or customer-service purposes, unless otherwise agreed in writing.

We are under no obligation to maintain any comments in confidence, pay compensation for them, or respond to them.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, defamatory, infringing, misleading, abusive, obscene, fraudulent, or otherwise objectionable.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, publicity, or other proprietary or personal rights.

SECTION 14 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 15 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, specifications, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, including after you have submitted your order, subject to applicable law.

We undertake no obligation to update, amend, or clarify information in the Service except as required by law.

SECTION 16 - PROHIBITED USES

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial, state, or local laws or regulations;
(d) to infringe upon our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, threaten, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit malicious code or harmful technology;
(h) to collect or track the personal information of others without authorization;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise interfere with the security or operation of the Service;
(j) for any obscene, fraudulent, or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

SECTION 17 - DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the Service and all products and services delivered through the Service are provided “as is” and “as available” without any representation, warranty, or condition of any kind, whether express, implied, or statutory, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, error-free, or free of harmful components.

We do not warrant that the results that may be obtained from the use of the Service will be accurate, reliable, or meet your expectations in every case.

SECTION 18 - PRODUCT USE, SAFETY, WARNINGS, AND CUSTOMER RESPONSIBILITIES

Some of our products may include moving parts, folding mechanisms, adjustable components, electrical or mechanical elements, weight-bearing structures, or other features that require proper handling, assembly, installation, and use.

Certain products sold through the Site may be manufactured, assembled, sourced, or fulfilled by third-party manufacturing, sourcing, or logistics partners. Product pages, packaging, manuals, labels, and support communications may contain important safety instructions, warnings, and usage limitations that must be followed.

By purchasing or using any product sold through our Site, you agree that you are responsible for:
- reading and following all product instructions, warnings, labels, manuals, assembly steps, safety notices, and maintenance guidance provided with the product, on the product page, in packaging, or by customer service;
- using the product only for its intended purpose;
- respecting all weight limits, usage limits, safety limits, environmental limitations, and age-related restrictions applicable to the product;
- ensuring proper installation, placement, assembly, anchoring, and maintenance where required;
- supervising children and preventing improper, abusive, unsafe, or unintended use of the product;
- stopping use immediately if the product appears damaged, unstable, defective, loose, overheated, improperly assembled, or otherwise unsafe.

Improper use includes, without limitation:
- use contrary to instructions or warnings;
- misuse, abuse, negligence, rough handling, jumping, climbing, overloading, or use beyond rated capacity;
- unauthorized modification, repair, alteration, or disassembly;
- use with incompatible parts, accessories, adapters, or components;
- failure to inspect, tighten, maintain, clean, or reasonably care for the product;
- commercial, institutional, rental, industrial, or high-frequency use of a product intended for residential or personal use only, unless expressly stated otherwise.

You acknowledge that failure to follow instructions, warnings, assembly requirements, care requirements, or safety precautions may result in damage, malfunction, personal injury, or property damage.

To the maximum extent permitted by applicable law, Androf shall not be liable for loss, damage, injury, or expense arising from:
- misuse, improper assembly, improper installation, or improper maintenance;
- use contrary to instructions, warnings, or intended purpose;
- overloading, abuse, neglect, unauthorized alterations, or unsafe use;
- customer failure to inspect the product before and during use;
- continued use of a product after a visible issue, instability, unusual noise, overheating, cracking, bending, tearing, or damage has appeared;
- use of the product by children without proper supervision, where supervision is reasonably required;
- use of replacement parts, accessories, or components not supplied or approved by Androf.

You agree to inspect products promptly upon delivery and before first use. If you believe a product may be defective, unsafe, incomplete, damaged, or not functioning properly, you must stop using it immediately and contact us as soon as possible with photographs, videos, and a description of the issue.

You must take reasonable steps to prevent further damage or injury after discovering any issue with the product.

If you make a claim relating to product safety, product performance, damage, or injury, you agree, where reasonably requested and permitted by law, to:
- provide truthful and complete information;
- provide photos, videos, packaging details, batch information, and order information;
- preserve the product, packaging, and related materials in substantially the same condition for inspection where feasible;
- refrain from disposing of, altering, repairing, or destroying the product before a reasonable opportunity for review, unless necessary for immediate safety reasons.

Where products are manufactured, assembled, sourced, or supplied by third-party manufacturers or partners, Androf may rely on information, specifications, certifications, instructions, and documentation provided by such manufacturers or partners. However, nothing in these Terms excludes any rights or remedies that cannot be excluded under applicable law.

Some products may not be suitable for all users, all environments, or all uses. It is your responsibility to ensure that the product is appropriate for the intended user, location, installation conditions, electrical standards, and planned use before purchase and use.

No statement on the Site, in marketing materials, in customer communications, or in user reviews shall be interpreted as permitting use contrary to warnings, instructions, or common safety precautions.

Nothing in this section excludes or limits liability that cannot be excluded or limited under applicable law, including any non-waivable consumer protection rights or any liability for bodily injury where exclusion is prohibited by law.

SECTION 19 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Androf and our directors, officers, employees, affiliates, agents, contractors, suppliers, licensors, service providers, logistics partners, freight forwarders, interns, and representatives shall not be liable for any injury, loss, claim, penalty, delay, interruption, lost profits, lost revenue, lost savings, loss of opportunity, loss of data, replacement costs, indirect damages, incidental damages, punitive damages, special damages, or consequential damages of any kind arising from or related to your use of the Service or any product purchased through the Service.

Without limiting the foregoing, we are not liable for losses, delays, damages, or costs arising from:
- customs inspections, customs holds, or customs delays;
- carrier delays, port congestion, or logistics disruptions;
- inaccurate shipping information provided by the customer;
- failed deliveries, refused deliveries, or missed delivery appointments;
- acts, omissions, or failures of third-party carriers, couriers, suppliers, manufacturers, or service providers;
- force majeure events as described below.

Where a jurisdiction does not allow the exclusion or limitation of certain damages or liabilities, our liability shall be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

SECTION 20 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Androf and our affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and representatives from and against any claim, demand, liability, damage, judgment, loss, cost, or expense, including reasonable legal fees, arising out of or relating to your breach of these Terms, your violation of any law, your misuse of the Service, or your violation of any right of a third party.

SECTION 21 - FORCE MAJEURE

We shall not be liable for any delay or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, fire, flood, war, terrorism, civil unrest, labor shortages, strikes, pandemics, governmental actions, customs holds, embargoes, transportation interruptions, carrier failures, power outages, cyber incidents, supply chain disruptions, or failures of suppliers or subcontractors.

SECTION 22 - LEGAL WARRANTIES AND MANDATORY CONSUMER RIGHTS

Nothing in these Terms excludes, limits, or waives any legal warranty, mandatory consumer protection right, non-waivable statutory guarantee, or other right or remedy that applies under the laws of the jurisdiction where the customer resides, where the product is sold, or where such rights cannot lawfully be excluded.

Without limiting the foregoing, where applicable law provides legal warranties regarding fitness for ordinary use, reasonable durability, conformity, or hidden defects, such warranties remain subject to applicable law.

SECTION 23 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 24 - TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site and services.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement or suspend your access to the Service at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 25 - ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 26 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to any mandatory rights available to consumers under applicable law, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any purchase made through the Site shall be brought before the courts of the judicial district of Montreal, Province of Quebec, Canada.

SECTION 27 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 28 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Androf
Website: https://androf.shop
Email: info@androf.ca
Address: 12090 Lamoureux Ave, Montréal, QC H1G 5N2, Canada