Shipping Information

Deliveries to Canada & the United States

We ship worldwide.

• 
  Canada: We deliver to all provinces, including Quebec and Ontario.
  
• 
  United States: Nationwide delivery available.
  

Shipping carriers vary depending on the product, destination, and shipping method, and may include local or international delivery partners.

Estimated Delivery Times

• 
  Furniture orders (sea freight): approximately 30–35 days after production
  
• 
  Small-volume items (air shipping): approximately 7–18 business days
  

All shipping fees, customs duties, and import taxes are included in the displayed price.

How do I get my tracking number?

Once your order ships, a shipping confirmation email containing your tracking number will be sent to you.

You will also receive updates as your order progresses.

If you have not received your tracking details, please contact us at info@androf.ca.

Returns

If you wish to return a product, please contact us before sending anything back.

To request a return, please provide:

• 
  Your order number
  
• 
  The product(s) you wish to return
  
• 
  The reason for the return
  
• 
  A refund or exchange request
  

Returns are accepted only if the item is defective, damaged, or does not match its description, and must be requested within 30 days of delivery.

Return Authorization & Address

All returns require prior approval.

Items returned without authorization may be refused.

Approved return address:

Androf

12090 Av. Lamoureux

Montréal-Nord, QC, H1G 5N2

Canada

Return Shipping Conditions

• 
  Return shipping costs are the customer’s responsibility (unless the item is defective or damaged)
  
• 
  We strongly recommend using a trackable shipping service
  
• 
  Returns without tracking information cannot be guaranteed or claimed
  

If a return does not meet our policy conditions, the item may be sent back to the customer without compensation.